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Tag: Customer Debt Reduction

Behavioural Science for Reducing Utility Debt

It’s not just about comms, it’s about context

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Posted in blog, Debt | Tagged AI, Behavioural Science, Customer Debt Reduction, Debt prevention, Financial Hardship, Financial Stress, support customers

Reducing Utility Bad Debt: A Smarter, Proactive Approach

Improve Financial Results & Strengthen Customer Relationships

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Posted in blog, Debt | Tagged Customer Debt Reduction, Financial Stress, reduce arrears
Man looking worried with wife holding baby in the background

If we want to help early, we need to spot the signs sooner

The tools we rely on? They’re firing too late to make a real difference.

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Posted in blog, Debt | Tagged Collections support, Customer Debt Reduction, Financial Stress, reduce arrears, support customers

Combining AI and behavioural science for customer management

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