Meet the AI platform that puts your data to work
SmartMeasures uses a combination of AI and behavioural science, to reduce customer churn and customer debt in a way that delivers happy customers and improves your business’ bottom line.
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Our solutions
SmartMeasures
Churn Reduction
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Drive revenue and deal with customer churn head-on.
- Know your customers – even those who haven’t contacted you
- Slash millions from your customer churn bill
- SmartMeasures is a systematic solution that is always on and always learning
SmartMeasures
Debt Reduction
![debt-panel debt-panel](https://smartmeasures.ai/wp-content/uploads/2023/11/debt-panel-240x175.png)
Get in early to change payment behaviour and save customers from drowning in debt.
- Improved customer engagement
- Proactively support vulnerable customers
- Improve cashflow
- Know your customer debt types
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“I think that’s what has really changed with the SmartMeasures approach. We now have very tailored and hyper-personalised treatment plans that are not just segment tailored or market tailored. It’s a model that learns and gets better over time, unlike our work with propensity models.”
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Andrea Bernard
General Manager Marketing & Sales | Simply Energy
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“Many customers are forced to prioritise other expenses when facing rising costs, leading to delayed payments. To address this and proactively reach out before accounts become delinquent, we sought a more sophisticated approach.
While our existing dunning and collections strategies achieved results across various customer segments, we aimed to add a layer of intelligence. This is where implementing a predictive model became a natural next step.”
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Joel Arnold
Head of Credit Risk & Collections | ENGIE