News & Articles
PR wire
Australian software set to slash hundreds of millions from our customer churn bill.
B&T
Aussie CX experts create world-first software that predicts customer churn.
The combination of artificial intelligence with the breadth of data analysed and the use of automated treatment plans is the true ‘magic sauce’.
Predicting customer churn then stepping in to stop it…
Sounds like the stuff from a science fiction movie? Predicting churn before it happens is not the stuff of sci-fi. It is here with us today thanks to powers of artificial intelligence (AI) and the tenacity and determination of two Australian customer retention experts
CMO Australia
CMO’s top 8 martech stories for the week – 22 February 2018: Churn predicting software launched.
Cost of customer churn too hard to ignore
Regardless of what you call it – defection, attrition, turnover, changing providers, you name it – customer churn is a painful reality doing business. But is the tide turning for customer retention?
Do we really care about keeping customers?
It’s time to be smarter about keeping customers, really making life easier for them to stay. Who has the responsibility for customer retention in your organisation?
