How it works
See the health of your whole customer base at a glance
Focus your resources where they are really needed. Identify customers who are most at-risk, to give them a personalised and relevant service experience with all the data at your fingertips.
Reach out before they leave
When a customer becomes a churn risk, alerts trigger Treatment Plans in real-time enabling you to reach out before your customer even thinks about leaving. Design your Treatment Plans based on the risk factors and customer segment.
Customer Health Reports
Give your agents x-ray vision
Drill into individual Customer Health Reports to see the churn factors in their health score. Take customer centricity to the next level and enable your service team to see each customer’s health to prioritise and personalise customer contact. Now you can prioritise service resources and do more with less.